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Common Questions
Quick answers to frequently asked questions. View all FAQs →
How do tokens work?
Tokens are like game coins. Each operation costs tokens based on text length: 1 token per 100 characters for analysis, 2 tokens per 100 characters for anonymization. Free plan includes 200 tokens per 30-day cycle.
Learn more about tokens →What languages are supported?
We support 48 languages including English, German, Spanish, French, Italian, Portuguese, and 42 more. RTL languages (Arabic, Hebrew, Persian, Urdu) are fully supported. Powered by spaCy, Stanza, and XLM-RoBERTa NLP engines.
View language details →Is my data secure?
Yes. We never store your original text. All processing happens on ISO 27001-certified servers in Germany. Data is encrypted in transit (TLS 1.2+) and at rest (AES-256-GCM).
View security details →Can I use the API?
Yes, API access is available on all plans. Check our API documentation for integration details, authentication, and code examples.
View API documentation →How do I get started?
Create a free account to get 200 tokens per cycle. No credit card required. Follow our quick start guide to analyze and anonymize your first document in minutes.
Quick Start Guide →Need More Help?
Visit our comprehensive documentation for detailed guides, tutorials, and troubleshooting.
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